Quality Assurance Specialist

Summary

Published on November 8, 2019

Coordinate and analyze audits of Ballotpedia datasets, providing reliable tracking for our content accuracyReview control charts and help identify special causes of variance for abnormal audit resultsTest new page components and software tools in coordination with our Tech TeamHelp devise methods for error prevention in Ballotpedia processes, data, and narrative contentRegularly review Ballotpedia existing quality metrics with an eye for efficiency, accuracy, and statistical significanceAssist teams across Ballotpedia with coordinating improvement projects--forming proper predictions, developing accurate testing methods, and evaluating the benefits of the proposed changesWork with teams across Ballotpedia to help prioritize projects based on an understanding of the return on investment for each projectCreate detailed, comprehensive, and well-structured test plans and test casesEstimate, prioritize, plan, and coordinate quality testing activitiesTest current products and identify deficienciesSuggest solutions to identified product problemsInvestigate product quality in order to make improvements and achieve better customer satisfactionUse quality assurance tools--such as fishbone diagrams, flowcharts, pareto charts, and driver diagrams--to help prevent and correct errors across BallotpediaProvide regular reports and updates on quality to Ballotpedia Executive Team and Senior Editorial TeamCommunicate effectively with coworkers through email, Slack, Asana, and voice callsMaintain flexibility among dynamic circumstances and prioritiesAn appreciation for Ballotpedia missionA strong grasp of quality assurance principles, with related work experience preferredA firm understanding of statistics and statistical tools/softwareExperience working in databases and spreadsheetsA drive for creativity and innovationAn ability to identify and solve problems proactivelyStrong project management skills and the ability to multitask, set priorities, and follow throughSuperb organizational skills and a focus on detailA desire to work collaboratively with Ballotpedia staff from multiple departmentsSelf-awareness and a drive toward constant improvementStrong written and verbal communication skillsresumecover letter detailing your interest in Ballotpedia mission and this positionBallotpedia is a team of fast learners who are eager to work hard to make the world a better place. We work long hours to present the available information about elections, candidates, judges, ballot measures, and more in a way that enables our readers to vote with confidence and to act as engaged citizens outside of the polling booth.

It turns out there is an unclaimed audience out there--people who want straightforward facts about political issues, and are willing to read at length instead of just scanning the headlines.

That search engine dominance got us past one BILLION lifetime pageviews in September 2018, and helped make us the 92nd most-visited website in the U. during the month surrounding the November 2018 midterms. We firmly believe that our readers, and the mindset we help them cultivate, are essential, as too many others in our industry are fighting to get us all addicted to sensational clickbait headlines and the irrational decisions they foster.

Ballotpedia produces a high volume of content--encyclopedic articles, data related to our political coverage, newsletters, social media posts, and more. He or she must have a keen eye for identifying deficiencies and improvements--maintaining a creative and innovative mindset with regard to Ballotpedia existing processes. He or she will be responsible for analyzing Ballotpedia existing auditing processes and data and will work to improve those quality assurance systems. Responsibilities Skills and Qualifications Environment The Quality Assurance Specialist will work remotely from his or her home location.

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