Instructor, SprinklrU Learning Services


Published on December 3, 2019

Sprinklr is 1,500 employees strong, valued at $1.

8 billion, and positioned at the forefront of the customer experience management industry. At a time when consumers are connected and empowered like never before, Sprinklr is helping the world largest brands provide amazing experiences at every turn. Sprinklr works with more than 1,000 of the most recognized brands around the world, including Nike, JPMorgan Chase, Verizon, Mc Donald, Microsoft, P&G, and more than 50% of the Fortune 50.

Long past the era of plug-and-play, global brands with distributed infrastructure networks need help to fully optimize social media software deployments for their specific business requirements. Brief Summary of Department and RoleWe are seeking a talented Instructor to lead on-site and virtual learning engagements for clients and partners on Sprinklr products.

Main ResponsibilitiesDeliver on-site and virtual learning engagementsConduct needs assessments and scope custom education plansApply instructional design practices to the creation of presentations, instructor and student materials, and potentially on-demand coursesManage a client learning experience throughout their education path, including addressing all follow-up itemsContribute to enhancing curriculum and effective touch points in the customer life cycleFoster internal relationships to educate teams on the value of Sprinklr U to drive learner participationContinually enhance product knowledge to maintain role as a product expertWillingness to flex hours to support APAC clients as neededDesired Skills and ExperienceSprinklr has spent the last ten years building software for an 'un-enterprise' world and we are bringing the very best talent together to take us to the next level.

Minimum of 2 years in the delivery of education offerings, both on-site and virtualUnderstanding of adult learning theoriesAbility to develop instructor-led curriculumExcellent skills in Power Point, Microsoft Word, Microsoft Excel, Google products a plusStrong writing skills to create succinct and engaging coursesUnderstanding of and experience with popular social channels (Facebook, Twitter, Linked In, Google+, Pinterest, You Tube, Instagram)Experience with on-demand learning development tools such as Rise (Articulate) and Captivate a plusAbility to work independently as well as part of a collaborative environmentFluency beyond English a plusWilling to travel extensively both domestically and abroadFamiliarity with Sprinklr products a plusWe offer a flexible work environment, unlimited vacation, and generous pay and benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together.

- Sprinklr is the most complete enterprise social technology in the world, and we are not just saying that - Forrester Wave said it for us! is a property of
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