Customer Service and Inbound Sales Representative (Remote)

Summary

Published on January 14, 2020

The position--equal parts Sales and Customer Service--offers challenging and interesting work.

Bring your willingness to learn, ability to accept and integrate feedback, action to achieve results, and we will develop and nurture your sales talents. What You DoAs an Inbound Sales and Customer Service Representative, affectionally called Sales Brand Ambassador, you handle inbound calls for our client Home Advisor, the nation largest online home improvement marketplace.

Homeowners contact Home Advisor to find service professionals for their maintenance, repair, and improvement projects. Why People Love to Work HereVIPdesk Connect is a leading virtual contact center provider servicing the world most prominent brands.

We are a dynamic, virtual environment focused on diversity, innovation, business results, and above all, delivering an amazing customer experience.

We believe in our virtual team model and invest in tools to foster connections and build a community.

'RequirementsHigh school diploma or equivalentTwo years customer service experienceDesire to meet and exceed sales performance goalsAble to work weekendsWorking knowledge of Microsoft Office SuiteAble to type at least 35 WPM with proper spelling and grammarDetail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellenceExcellent verbal and written communication skillsAble to successfully pass a criminal and employment reference security checkCurrently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or WisconsinPreferred QualificationsSome collegeSix months of inbound sales experience with upsellingPrevious call center experienceFull-time ShiftsFull-time team members work 32-40 hours per week, up to 5 days per week between the following hours:Mon-Sat, 12:00 PM-10:00 PM ETSun 8:30 AM-6:30 PM ET team members work one weekend shift (Sat or Sun) each weekTrainingOur next training class is tentatively scheduled to begin on or about February 19th with daily classes held 12:00 pm-8:00 pm ET (Monday-Friday). Please refer to the Remote Office Requirements listed in our FAQs: Regrettably, we are unable to accept Mac computers for this position.

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