Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You will be responsible for growing the business by providing exceptional customer service, managing our tutors, and achieving monthly revenue goals.
Grow the business through selling programs to new and existing customers using a consultative sales approach via phone, email and text. Serve as a liaison between Study Point tutors and families, troubleshooting and managing customer issues as they arise.
Provide high-level administrative organization for family accounts: conduct research, track data, handle information requests, prepare correspondence, schedule consultations and meetings.
Track and communicate progress of students to families, sending reminders regarding lessons, deadlines, and test dates through our proprietary database.
Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales and customer service skills. Job Type: Full-timeSalary: $45,000.
00 to $55,000. 00 /yearEducation:Bachelor (Required)Location:Remote (Required)Additional Compensation:CommissionWork Location:Fully RemoteBenefits:Health insuranceDental insurancePaid time offThis Company Describes Its Culture as:Outcome-oriented -- results-focused with strong performance culturePeople-oriented -- supportive and fairness-focusedTeam-oriented -- cooperative and collaborativeSchedule: