How you will make a difference:Maintain strong relationships with our Customers, ISPs, Developers, Project Managers. Research and keep informed on Deliverability as a Subject Matter Expert for List Engage.
Build and maintain relationships with ISP postmasters, proactively manage IP reputation and deliverability for our clients and encourage compliance and best practice sending behaviors.
Work closely with development teams to build our best in class email deliverability tools for customers and employees.
Support List Engage sales with deliverability best practice advice and solutions for potential new clients.
Who you are:You like solving puzzles - enjoy analytical problem solving, conducting in-depth investigations, reviews, and audits into member email sending practices to ensure adherence to program standards. You understand the technology - have a strong knowledge of network protocols and DNS and the technical aspects of email systems and authentication - SPF, DKIM, DMARC.
You are fluent in Data - Ability to interpret and troubleshoot email headers and SMTP logs as well as bounce messages and non-delivery reports.
You love working with customers - an ability to communicate clearly and professionally with technical and non-technical members. Job Types: Full-time, ContractExperience:Salesforce Marketing Cloud: 2 years (Preferred)Digitial marketing: 2 years (Preferred)Education:Bachelor (Preferred)Work authorization:United States (Preferred)Contract Length:1 yearMore than 1 yearContract Renewal:PossibleWork Location:Fully RemoteBenefits:Health insuranceDental insuranceRetirement planSigning bonusPaid time offWork from homeFlexible scheduleSchedule:Monday to FridayCompany website: