Float: Director of Customer Success (North America Based)

Summary

Published on August 13, 2021

If you have experience with asynchronous remote work, align with our values, and are looking to join a team of great folks, we want to hear from you. We've learned a lot already, and from day one you’ll be working with a talented team and have access to our well-documented Customer Success destination in Notion.

You’ll be measured by your impact to trial to paid conversion, overall customer satisfaction, team growth and retention. We’re a team of people living our best remote work lives.

We’re setting out to be a category leader and we know this requires trying new things, running experiments, and investing in new tools and services to support the team.

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default. You can find a lot of useful information about our interview process and what it’s like to join our global team on our float careers page.

Currently our Customer Success team of five all report to the CEO.

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